WHAT IS A PRE-ORDER?
Pre-order's are EASY, just order under the PRE-ORDER menu the same way you’re used to ordering on our very user friendly website www.ullala.ca
YOU CAN ORDER FROM BOTH PRE-ORDER AND ready to ship SHOP MENU ITEM'S in the same order if you are local and picking up or, if we are delivering to your door step (no need to do separate orders). If you are having your items shipped outside of our local area, we will ship once all items are received to save on shipping costs.
Please note Pre-orders will be ordered every Monday, once the week is up and all orders are received, a lot of brand new styles will be available for the following week. It is our ultimate goal to get your new item to you as soon as we can - Most items will be delivered to you with a week after we place the pre-order's. (Pre-Order's are placed weekly on Monday's). Any shipping delays are out of our control.
Pre-ordering ensures that your selected size, color, or item is reserved just for you without worrying about sell-outs!
- Pre-ordered items are paid upon checkout - this guarantees the item you want cannot be purchased by anyone else!
- Pre-ordered items are eligible for exchange or refund just like any other item. The 10-days return/exchange period does not start until the item is received.
- You will be notified when you can pick-up or when we will be delivering to your door. Some orders may be shipped directly to you if this is what you chose at checkout.
VIP discount is not applicable on Pre-Orders.
Please Note: All Pre-Ordered items will be shipped to Ulla-la (or directly to you) within the following week of ordering (from time to time, your pre-order may go into the next week depending on the courier companies pickup times and distributors in other provinces), we have noticed that it can take a week to 2 weeks for some items to arrive. We will notify you when your order is ready for pickup, shipping or delivery to your door.
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